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Can I return my medication?

Why prescription medication can't be returned.

Prescription medication can't be taken back, even if the packaging is still unopened. There are two important reasons for this:

  • The medication is prescribed personally and is only intended for that person. Once delivered, we can no longer guarantee it's been stored under the correct conditions.

  • Pharmacies are legally required to destroy returned medication, even if it's unopened or unused.

These rules exist to safeguard your health and safety.

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