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Can I cancel before I've paid?

How to cancel a subscription free of charge before payment.

As long as you haven't paid yet, you can easily cancel a subscription yourself, free of charge, via your personal account:

  1. Log in with your email address and password.

  2. Go to your subscription.

  3. Click "Cancel treatment".

  4. Confirm your choice.

You'll receive a confirmation after cancelling. Since no payment has been made yet, no costs are involved.

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