Seeing a different amount charged than you expected based on an offer or promotion? Here's how that can happen.
Promotional price vs regular price
Some offers only apply to the first delivery or for a certain period. After the promotion ends, the regular price applies. This is always stated in the promotion's terms.
Price change after subscription renewal
The price may have changed when your subscription renews. You'll always receive a notification about this by email in advance.
What if the amount is incorrect?
Think there's been a mistake? Get in touch via the chat with:
The amount you paid
The amount you expected
A screenshot or reference of the offer
We'll look into it together and fix it if there's an error.